10310 Moncreiffe Rd. Suite 107
Raleigh NC 27617
Tel. 919-782-4237
CityRock by Vostone Inc.

Customer Testimonials


The following are just few of the Testimonials we receive on a regular basis. We have a long list of Home Owners available for references.

July 22, 2011
To everyone at City Rock,
 
I just wanted to take a minute and let you know how happy we are with our new deck. The quality of the work is more than we expected.  John did an outstanding job building the deck and I was extremely pleased with the way he always communicated with me as to what they would be doing next during the construction. James was also a pleasure to work with when we were getting started during the design process.
 
Again, thank you so much for our new deck.  You all certainly exceeded our expectations! Sincerely,
Todd H. & Debra S. - Raleigh


July 17, 2011

Granite Countertops were purchased from City Rock by Vostone and primary contact was James Vose. James came to our home to meet us and helped us in selecting color and pattern at the Stone Distributor.

Customer service was excellent, estimate was very competitive  and, after signing the contract, within 7 working days four things happened:

1. Template completed.

2. Reviewed template placement options with Emily on the countertop material.

3. Countertops fabricated

4. Installation of countertops.

To sum it up, thank you as it was a wonderful experience in every aspect.

 

           Bob & Freddi D., Cary, NC



July 7, 2011
Hi Holly,
My granite turned out GREAT! Very beautiful and I was VERY satisfied with the installer, his skill and his attention to detail as well as being very happy with Brandon. I was this close to going with a totally different company (who was cheaper then you guys). However, my instincts for some reason told me not to. I am glad I listened to my inner voice because you guys did a wonderful job. I am neurotic and a worrier, so trust me, IF City Rock can make ME happy then that in itself is a big feat! LOL..
 
I will definitely be telling my neighbors and friends all about your company...Thanks again
Randi A.


March 24, 2011

Review by Triangle NC Mom at Citysearch

Read full review at CitySearch.com

I was nervous about our first granite installation. But James Vose and his team did such a great job from start to finish that I actually felt like writing a review. My way of thanking them. At the same time as we were getting granite, we also got hardwoods installed and boy, did that company's attitude help me appreciate James and CityRock/VoStone.

First of all, James sat with us on multiple occasions to help us plan our kitchen. He even offered us advice on the flooring, paint and other things we were working on.

Secondly, he's not in a hurry to make a sale and move on. He stayed involved throughout the project. His personality is laid-back but he's action-oriented. I liked that.

Third, he's got great people who work for him and with him. 

Fourth, when we asked him to fix a minor issue or two, he came by immediately. Most granite companies will be great through the sales process, then disappear once they have their money. He wants a customer who is so happy they are willing to refer him to friends and family. At least, that's my observation.

I read that negative review below before I signed up with James. But please don't let that affect you. I think you should expect a few things will need your input during the process. THAT IS NORMAL and ACTUALLY A GOOD THING. For example, when the tile installer came here, I realized that I wanted to stop the tile at the cabinet, not at the end of the countertop. So we made that change by consulting back and forth. If you are getting granite countertops installed, and spending all that money, you need to stay involved and flexible. Some things are clearer when you see it coming together.

Anyway, that's my two pennies, hope it helps someone. I depended quite a bit on web reviews to make my decision so I wanted to give something back :-) All the best with your project.



March 25, 2011

"Sometimes you do business with someone that makes you actually *want* to write a good review. CityRock by VoStone is such a place. We just got our kitchen done last week, and it was a pleasure to work with the VoStone folks. Our granite looks great and it was one of the best decisions we ever made to select CityRock. Their current promo code is NM2011 I think so get the best discount you can, but remember price isn't everything. Make sure you get the right vibe, and for us, CityRock was the only provider we found to be reasonable, ethical, and upfront about EVERYTHING. I would choose them over the others (and there are many granite shops in town) any day of the week because they truly deliver a quality product. Hope this helps someone."

Mrs. Neesha M. - Raleigh



March  9, 2011
"The new stone countertops installed by CityRock are fantastic and the installation was perfect.  The folks at CityRock by VoStone met all the promises they made to us and were exceptionally easy to communicate with.  The staff showed up at all the schedule appointments on time and had the stone installed on the scheduled day in a couple of hours.  We have only good comments for the quality of work and people at CityRock by VoStone.  The kitchen countertops look fantastic and everyone who sees them complements them, both the stone itself and the quality of the installation. We are exceptionally pleased with the countertops and CityRock."
Mr. Stephen L. - Cary



February 15, 2011

"We have used CityRock for 3 remodeling projects.  Our kitchen granite countertops, 1/2 bathroom granite vanity top, and master bathroom granite vanity tops and sinks.

Each time it has been nothing but a pleasure to work with CityRock. The CityRock team is very helpful in the process of selecting the best granite for us, they show up on time, and they complete projects quickly (which is wonderful when either your kitchen or bathrooms are out of commission).  The staff that come in to do the work are courteous, knowledgeable, and clean up behind themselves. They work precisely and efficiently.

Their attention to detail is truly above everyone else.  Starting at the yard choosing the granite, they are all helpful (as it can be overwhelming), they help you narrow it down and their pricing is very reasonable.

Truly we keep coming back to them because of the service that comes with buying an important item like granite!

You will be hard pressed to find the top quality Vostone product and service anywhere else!"

Mr & Mrs B. - Raleigh NC




February 11, 2011
I Love My New Granite =)
by EClareah at CitySearch

I saw their showroom about two weeks ago so I decided to drop in. Their designer Merrit was so nice to me that I decided to have her out to my home to measure. She was on time and very professional (she even had a great idea for an accent wall color that I have been struggling with). Her price was VERY good. I picked Tropic Brown and it was installed yesterday. I was very apprehensive about having a seam (my kitchen is too big to do it in just one piece) but I have to say that now that they are done, I can barely see it.
I would and I WILL recommend this firm to anyone who is looking to redo their kitchen.


January, 2011
"I've been using VoStone, Inc and CityRock for 10+ years and wouldn't consider anyone else for the job.  I've yet to have a customer who wasn't 100% pleased with the staff, the incredible selection, the quality installations, and overall commitment to customer service.   A good deal of my customers are from out of state, or from out of country, and James and his staff have bent over backwards to accomodate our needs.  Whether it's flexible meeting hours, e-mailed pictures to customers in faraway locales,  reserving slabs well in advance of actual install, or actually mailing granite samples to customers in Iraq/Afghanistan CityRock is committed to enhancing the construction process and making it a pleasure, rather than a pain.  Without hesitation I would highly recommend VoStone/CityRock to family, friends, and customers (just not my direct competition!)"
Builder - Holly Spring


October, 2010
"The owners of CityRock are clearly the most efficient and most enjoyable contractors I have ever had to work with The old fashion way of doing business still exists with James and his staff. He HONORS his word, he HONORS his schedule times, he HONORS his estimates and his flawless workmanship.
I hesitated installing granite to a home I had on the market with perfectly good solid surface countertops. However, I know the market today requires granite to stay competitive. Installing the granite made the difference when buyers who had seen my house prior to the granite installation were interested but did not make an offer. When they returned several months later, the look of the granite changed their direction to making an offer. In essence, my house SOLD because of the beautiful, newly installed granite. A fabulous investment for anyone whatever the circumstances. If you are looking to sell your home, make the lunge and call CityRock today!
Again, Thank you for everything. YOU made the difference!"
Ms. Nancy L. V.D. - Raleigh



May, 2010
"Last month, James Vose of CityRock helped us to envision our dream kitchen. He had the insight to make our house into a home to be proud of.  Our new granite counter tops are fabricated from the most beautiful dark green stone and finished with great care.  From the beginning of our kitchen remodel to the end, Mr. Vose and his staff were both professional and courteous.  Our kitchen was finished with excellence and pride.  We would highly recommend CityRock to anyone who is planning on a kitchen remodel or starting from scratch.  We thank you!"
Dr. Brian & Laurie C. - Chapel Hill


"I had my kitchen renovated and called upon CityRock for information about granite countertop. The members of the sales staff were very helpful. They were timely in their installation and kept in touch with me throughout the renovation. They even contacted me after completion to inquire as to my satisfaction with their product. I was extremely pleased."
Ms. Jane C. - Raleigh


"CityRock recently installed granite in our new home. My wife and I were very pleased with the knowledgeable sales staff that helped us through the entire process."
Mr. Paul K. - Cary


"Never have I seen such care for detail and prompt service. I would definitely recommend them to my friends!"
Ms. Theresa H. - Fayetteville


Start your project today by calling CityRock at 919-782-4237 
Or simply click on the following E-mail address to send us your Request